We hold the date for you.
Returns &
Refunds.
We reserve your event date and equipment specifically for you. Here’s how refunds, reschedules, and weather nights work.
Cancellations
Cancellations made more than 72 hours before the scheduled event get a full refund of the deposit. We will not charge the remaining balance.
Cancellations made between 72 hours and 24 hours before the event keep the deposit with us. We refund 75% of the remaining balance that was charged 72 hours before the event.
Cancellations made within 24 hours of the event are non-refundable — unless weather doesn’t allow the night, or we cancel it. Those nights follow the weather terms below.
No-shows are non-refundable.
Rescheduling
Each booking includes one complimentary reschedule when requested more than 72 hours before the scheduled event.
Reschedule requests made within 72 hours of the event are not permitted — unless weather doesn’t allow the night, or we cancel it. After a complimentary reschedule, the new date is non-refundable.
Weather
If unsafe weather (including rain, lightning, or high winds) keeps the event from happening, we’ll offer one complimentary reschedule. If we can’t agree on a new date, you’ll get a full refund.
Weather-related decisions are made by Lone Star Cinema based on safety and forecast conditions.